Privacy policy
Skèncare
Oosterwezenstraat 6I
1823 CN Alkmaar
Email: hello@myskencare.com
Last Updated: October 15, 2024
Introduction
Skèncare respects the privacy of all users of its website and services. This policy explains what personal data we collect, how this data is processed, and what rights you have regarding your data. We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Data Collected
During interaction with our website or services, we collect the following personal data:
Basic information: such as your name, address, and email address, required for processing and delivering orders;
Technical information: such as the IP address of your device and browser information, for website optimization and security;
Payment information: processed via an external payment provider and is not directly visible to us.
2. Purposes of Data Processing
We use personal data solely for the following purposes:
Order processing: handling orders and delivering products;
Marketing communication: with your explicit consent, to keep you informed about our products and offers;
Customer service: for answering questions and providing support;
Security and optimization of our website.
3. Consent and Opt-In
For marketing activities, we obtain your explicit consent through an opt-in, for example, when you sign up for newsletters. You can withdraw your consent at any time by emailing us at hello@myskencare.com.
4. Data Retention Period
Personal data is retained no longer than necessary for the intended purpose or as legally required. After this period, the data is deleted or anonymized.
5. Data Sharing with Third Parties
We share your data only with third parties when necessary to provide our services:
Payment providers for handling payments;
Logistics providers for delivering products;
Email providers for sending confirmations and marketing emails;
IT service providers who assist with website security and management.
These third parties only have access to the data required for their specific service and must implement appropriate security measures.
6. Custom Audience Targeting
Skèncare may use custom audience targeting through platforms such as Meta (Facebook, Instagram), Google, and TikTok, where your email address is used to show personalized advertisements. You can opt out of this at any time by contacting us at hello@myskencare.com.
7. Your Rights
You have the right to access, correct, delete, and restrict the processing of your personal data. For requests or questions about these rights, please contact Skèncare via hello@myskencare.com.
8. Data Security
We take appropriate security measures to protect your personal data. All data is encrypted via SSL and stored in secure environments to prevent unauthorized access.
9. Cookies and Tracking
Skèncare uses cookies to enhance your user experience. Cookies can be disabled through your browser settings. For more information, please refer to our separate Cookie Policy.
10. Changes to this Privacy Policy
We reserve the right to amend this privacy policy. Any changes will be posted on our website. We advise you to regularly review the policy.
Contact Information
If you have any questions or requests, please contact us at:
Skèncare
Oosterwezenstraat 6I
1823 CN Alkmaar
hello@myskencare.com
